Manager (Specialist CC) People's Association | Marketing/Business Development Fixed Terms Closi[...]

What the role is: Lim Green (iHLG) is an innovative incubation space dedicated to empowering and enabling working professionals to create change and make a difference in the community through a suite of curated programmes and volunteering opportunities in collaboration with partners. This role will require you to: Be responsible for the day-to-day administration and operation of iHLG to facilitate the smooth and efficient operation of iHLG; Market, plan and develop quality programmes, events and activities to increase outreach and vibrancy for working professionals to connect with caused based programmes and volunteering in the community; and Build and maintain relationship with potential, new and current partners / stakeholders / volunteers to collaborate on new and existing initiatives and programmes The ideal candidate should have a keen interest in community development, particularly in facilitating ground-up initiatives and working with diverse stakeholders. A good understanding of community engagement trends is valuable. As this is a frontline service role, candidates must be willing to work on weeknights and weekends on a regular basis, according to the assigned roster. Duties & Responsibilities Key duties and responsibilities that need to be performed to meet the primary objective of the job. Partnership and Volunteer Engagement Strategically develop and nurture win-win collaborations with community partners, corporate entities, and cause-based groups, using data-driven insights to identify and evaluate partnership opportunities and outcomes Strengthen existing partnerships through evidence-based programme co-creation, implementing metrics to track engagement levels and impact on corporate and professional outreach Work with PA Divisions, Grassroots Organisations and/or external stakeholders to develop community volunteering initiatives for working professionals Oversee the volunteer management system, utilising analytics to optimise recruitment strategies, monitor retention rates, and develop evidence-based volunteer development programmes Outreach and Programmes Development Spearhead the design, implementation, and evaluation of innovative programmes, incorporating key performance indicators to measure success and promote iHLG awareness Coordinate with vendors, trainers, and partners, establishing clear performance metrics to ensure programme delivery excellence Manage partner and volunteer relationships using relationship management tools to track engagement levels and network growth Manage, monitor and analyse all feedback types to maintain high-quality service standards and ensure quality and timely responses to drive a culture of service excellence Operations and Compliance Management Ensure all programmes and activities align with iHLG policies and procedures through systematic compliance monitoring Oversee iHLG's administrative functions, utilising performance metrics to measure and enhance operational efficiency Develop and optimise management systems through data-driven approaches to maximise cost-effectiveness Prepare and analyse management reports to track operational KPIs and recommend improvements Implement systematic inspection for overall building and facility maintenance Others Represent Lim Green in cross-PA initiatives, providing evidence-based insights and administrative support Execute additional duties as assigned by Senior Officers Knowledge & Skills The minimum experience profile required by the job-holder to perform on the job Experience Experience in working with diverse community stakeholders, including grassroots organisations, volunteer groups, and social enterprises Relevant work/field experience preferably in marketing, community engagement, volunteer management, sports and fitness and event management Others Proactive self-starter Analytical, Innovative and forward-thinking Good written, interpersonal and communications skills Other Duties Other ad-hoc duties not covered under main responsibilities and duties Undertakes or assists in the projects and initiatives of other departments/taskforces in PA as assigned by supervisor Only shortlisted candidates will be notified. Successful candidates will be given a 3-year contract. About People's Association The People's Association was set up in 1960, in a time of racial and communal strife, to foster racial harmony and social cohesion. Today, we continue to be driven by the same purpose - to build an inclusive, united and resilient Singapore. We create spaces and opportunities for people of different backgrounds to participate and volunteer in their community. Through community participation, we connect people and deepen relationships to build communities of mutual care and trust. #J-18808-Ljbffr