Business Operations Associate

5 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
Company Overview
Nanyang Technological University (NTU) is a world-renowned institution dedicated to delivering exceptional services to its residents, athletes, and users of sports and recreational facilities. Our Office of Campus Housing (OCH) plays a critical role in providing high-quality student and faculty housing, as well as related services.

Job Description
We are seeking an individual with a strong passion for delivering exceptional customer service to join our team. As a Financial Services Officer, you will have the opportunity to develop and grow your skills across areas of excellence in customer relationship management and corporate functions within the Department. Your primary responsibilities will include ensuring accurate billing of hall fees and other payable items, reviewing customer outstanding records, and engaging residents on their queries and requests.

Key Responsibilities
  • Process accurate billing of hall fees and other payable items for student accommodation.
  • Review customer outstanding records and conduct prompt debt recovery measures.
  • Engage residents on their queries and requests via various channels.


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