Reservations Coordinator
1 week ago
We are seeking a highly skilled and experienced Reservations Executive to join our team at HOTEL ROYAL LIMITED. As a key member of our front office team, you will be responsible for planning, coordinating, and controlling room reservation operations in our hotel.
Key Responsibilities
• Assist the Reservation Manager in planning and coordinating room reservation operations
• Handle tour groups, convention bookings, and correspondence with commercial companies, travel agents, and airlines
• Ensure that front desk staff and reservation agents are up-to-date with hotel information
• Key daily transactions into the computer system and update records
• Handle incoming mail for reservations and highlight important requirements and information
• Attend to replies for letters and faxes regarding room reservations
• Perform other duties as assigned by management
Requirements
• Professional Certificate/Higher NITEC in Hospitality Operations or equivalent
• At least 2 years of experience in a related field
• Fluent in spoken and written English to manage hotel guests and systems
• Proficient in Microsoft Office and hotel systems
• Strong ability to work independently and as a team player
• Good communication and interpersonal skills
• Ability to work well under pressure
About Us
HOTEL ROYAL LIMITED is a leading hospitality provider, committed to delivering exceptional guest experiences. We offer a dynamic and supportive work environment, with opportunities for growth and development.
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