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Vice President, Middle Office Change Specialist

2 months ago

Singapore Citi Full time
About the Role

Citi is seeking a highly skilled and experienced professional to join our team as a Vice President, Middle Office Change. This role will be responsible for leading new business onboarding and system developments projects, managing multiple high-priority visible projects, and supporting migration tasks and production validation testing for new system functionalities and client changes.

Key Responsibilities
  • Lead new business onboarding and system developments projects, with a focus on OTC client onboarding, and manage multiple high-priority visible projects.
  • Support migration tasks and production validation testing for new system functionalities and client changes.
  • Prepare business requirement documentation and analyze proposed system changes, gathering consensus between business requirements and technology deliverables to ensure smooth project implementation.
  • Collaborate with Product, Technology, Oversight, and Clients to make products and services scalable and efficient.
  • Challenge the status quo, display initiative, and innovation, and implement chosen productivity initiatives.
  • Work closely with other Change teams and BAU to develop standardized offerings, procedures, and operating models.
  • Manage capacity and prioritize tasks dynamically.
  • Proactively manage risk and collaborate with stakeholders to mitigate operational risk and adhere to Citi policies.
  • Deliver high-quality service and support to the team.
  • Perform regular and ad-hoc trainings for team members.
  • Participate in Department strategic planning.
  • Assess risk when making business decisions, considering Citi's reputation and safeguarding its clients and assets.
Requirements
  • Minimum 5-10 years of experience in institutions linked to capital markets, with at least 3 years of experience in leading changes through dynamic growth environments.
  • Knowledge of financial instruments and SSO operational environments.
  • Advanced knowledge of accounting and SWIFT.
  • Experience in leading projects, with at least 2 years of experience.
  • Good organizational and prioritization skills, with the ability to handle work pressure.
  • Excellent communication skills, with the ability to lead meetings with internal and external clients.
  • Outstanding analytical skills and ability to synthesize information.
  • Team player with strong professional relationships.
  • Effective planning skills, with the ability to prioritize tasks and work under pressure without supervision.
  • Ability to solve complex issues across SSO Operations and apply an appropriate risk management response.
  • Process improvement capabilities, with the ability to challenge the status quo, think innovatively, and introduce improvement initiatives.
Education

Bachelor's/University degree, Master's degree preferred.