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Bioproduction Support Analyst

1 week ago

Singapore Thermo Fisher Scientific Full time
About Our Team

We are a dynamic and customer-focused team within Thermo Fisher Scientific's Bioproduction Group. Our mission is to deliver exceptional customer experiences and drive business growth.

We are seeking a highly motivated and results-driven individual to join our team as a Customer Experience Specialist II. In this role, you will play a vital part in driving order completion and ensuring seamless execution of catalog and custom orders.

Responsibilities:

  • Drive order completion and ensure seamless execution of catalog and custom orders
  • Collaborate with internal functions to ensure timely and accurate processing and delivery of orders
  • Troubleshoot, advance, and resolve issues and risks that could compromise customer commitments