Computer Operations Specialist

7 days ago

Singapore beBeeOperations Full time $90,000 - $120,000
Job Overview

We are seeking a skilled Computer Operations Specialist to join our team. The successful candidate will be responsible for running day-to-day computer operations and performing helpdesk functions in our Data Centre which runs multi-platform systems on Mainframe, AS/400, UNIX, WinNT, etc., running Production and Development environments.

  • Monitor various monitoring facilities for software and hardware including operating systems, application systems, ATM and network equipment, and react to exceptions in accordance to Standard Operating Procedures.
  • Monitor application job flow which are scheduled by job scheduling software, and react to exceptions in accordance to Standard Operating Procedures.
  • Perform reports printing and distribution.
  • Manage IT-related incidents and problems reported via phone call or e-mail from staff.
  • Maintain Incident Logs for incidents and problems for all software, hardware and applications being monitored.
  • Perform job submission, backup, recovery and restart in accordance to SOP or approved ad-hoc requests.
  • Perform first-level system and batch problem determination and resolution only, and escalation to second and third levels in accordance to Standard Operating Procedures.

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