
Friendly Reception Team Member Wanted
2 weeks ago
We are seeking a skilled Restaurant Host/Hostess to join our team. The successful candidate will be responsible for providing excellent customer service, ensuring the dining room is clean and well-presented at all times, and managing the restaurant's reservation system.
Key Responsibilities:- Greet guests as they arrive at the restaurant and seat them at their table
- Manage the restaurant's reservation system and take phone calls to book tables
- Ensure that the dining room is clean and well-presented at all times, with all tables set and ready for guests
- Manage the flow of guests in and out of the restaurant, ensuring that waitstaff can provide efficient service
- Assist with the management of the restaurant's waitlist, communicating wait times to guests
- Assist with general restaurant operations as needed, including bussing tables and assisting with cleaning and sanitising
- 1+ years of experience as a Hostess or similar role in a fast-paced restaurant environment
- Excellent interpersonal and communication skills, with the ability to provide warm and friendly service to guests
- Ability to multitask and prioritise tasks in a fast-paced environment, with strong attention to detail
- A friendly and professional demeanour, with the ability to remain calm and composed in a busy restaurant environment
- Basic computer skills, with experience using reservation systems
- Incentive Scheme: Performance-based rewards
- Staff Meals: Free meals provided during shift
- Night Transport: Taxi claims available for exceptionally late days
- Top Seller Award: Incentives for top performers
- Wellbeing Benefits: Comprehensive medical coverage
- Annual Leave: Generous leave policy
- Confirmation Adjustment: Pay adjustment upon confirmation
- Sentosa Entry Pass: Annual Sentosa islander pass provided for subsidised transport and free entry
- Career Progression: Opportunities for career growth and development
- Staff Discount: 30% off entire bill for staff on birthday
Key Skills:
Ability to Multitask
Microsoft Office
Strong Attention To Detail
Restaurants
Customer Service Desk
Interpersonal Skills
Arranging
Administration
Data Entry
Managing Restaurant
Represent the restaurant
Communication Skills
Administrative Support
Team Player
Customer Service
Scheduling
Directing
Restaurant Operation
Customer Service Experience
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