
Credit Fraud Risk Management Specialist
2 weeks ago
Job Title: Fraud Risk Management Executive
Job DescriptionThe Regional Credit Fraud Risk Management Vice President is responsible for leading the development and maintenance of risk management frameworks in the organization.
As a key member of the Risk Management Group (RMG), you will provide independent review and challenge to business to ensure that appropriate balance is considered in risk/return decisions.
Key Responsibilities:
- Performance Reporting and Fraud Trend Monitoring:
- Deliver monthly reports on key fraud performance metrics for Consumer and SME segments.
- Analyze fraud trends and patterns across locations, providing insights and highlighting anomalies and areas requiring attention.
- Lead active participation in the transition to an automated dashboard to improve data efficiency, reporting timeliness, and alignment with group-level fraud dashboards.
- AI/ML Deployment and System Enhancements:
- Collaborate with local teams to evaluate, pilot, and deploy AI/ML-based solutions to enhance fraud detection, prevention, and deterrence capabilities.
- Support the implementation of fraud control measures tailored to each location's specific risk profile while ensuring alignment with regional strategies and data capabilities.
- Review fraud rule performance and recommend optimizations based on emerging fraud trends and observed case patterns.
- Fraud Governance and Control Framework:
- Coordinate the periodic Fraud Risk Assessment (FRA) process, ensuring timely stakeholder engagement and accurate updates reflecting the current risk landscape.
- Lead the renewal and governance of regional credit fraud standards, including gathering feedback, updating documentation, and communicating with stakeholders.
- Fraud Event Reviews and Thematic Analysis:
- Conduct post-mortem reviews with local teams following material fraud events, identifying root causes and recommending control enhancements.
- Maintain a regional tracker of fraud cases and losses, identifying recurring themes and enabling effective oversight and proactive responses to emerging fraud risks.
- Quality Assurance and Independent Review:
- Perform independent quality assurance checks on review cases to ensure quality of fraud review.
- Provide guidance to local teams on quality improvement measures and adherence to established processes.
- Regional Engagement and Escalation:
- Serve as the point of contact for regional CFRM matters, providing timely support, clarifying questions, and driving alignment across locations.
- Facilitate effective communication and coordination across stakeholders, including product, technology, and data teams, when addressing fraud-related issues or initiatives.
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