Senior Hospitality Manager Position

7 days ago

Singapore beBeeHousekeeper Full time $48,000 - $72,000
Executive Housekeeper Position

A leadership role that requires a seasoned hospitality professional to provide exceptional service and manage the housekeeping team.

Job Responsibilities:
  • Lead and direct the housekeeping team, focusing on guest services, training, and safety.
  • Develop and implement international hotel standards for cleanliness, guest service provision, organization, controls, and reporting.
  • Review and maintain operating policies and procedures.
  • Collaborate with human resources for recruitment of housekeeping team members.
  • Conduct daily housekeeping briefings and on-the-job training to maintain high standards of cleanliness.
  • Liaise with the purchasing manager for sourcing and purchasing equipment, supplies, linen, and amenities.
  • Assist in appointing and supervising contract services related to housekeeping.
  • Work with the chief engineer to develop and implement preventative maintenance programs.
  • Inspect VIP rooms and ensure they are ready for check-in.
  • Address guest complaints and take service recovery measures as needed.
  • Maintain tight cost control systems for payroll, linen inventories, and cleaning supplies.
  • Handle staff grievances, discipline, and counseling.
  • Monitor the 'Knowcross' system for housekeeping status.
  • Pursue other duties assigned by the executive housekeeper.
Required Skills and Qualifications:
  • Minimum diploma/certificate in hospitality management or equivalent.
  • At least 5 years of experience in a similar role.
  • Excellent leadership, communication, problem-solving, and interpersonal skills.
  • A strong people person with good communication skills.
Benefits:
  • This is a challenging and rewarding opportunity for a seasoned hospitality professional.
Others:
  • Please submit your application if you meet the qualifications.

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