Patient Experience Specialist

1 week ago


Singapore beBeeHealthcare Full time $45,000 - $61,000
Healthcare Support Role

We are seeking a skilled and compassionate individual to provide exceptional patient care and support in a fast-paced healthcare environment.


Key Responsibilities:
  • Represent the organization as a front line support staff, ensuring a positive experience for patients.
  • Handle patient registration, schedule appointments, and promote digital services to enhance patient engagement.
  • Assist and guide patients on the use of self-service kiosks and digital services, promoting independence and convenience.
  • Provide frontline support for patients, including crowd control and responding to inquiries in a timely and professional manner.
  • Perform other ad-hoc duties as assigned by management, ensuring seamless operations and excellent patient care.

To be successful in this role, you should possess excellent communication skills, a strong ability to work in a team environment, and a passion for delivering exceptional patient care.

The ideal candidate will have a minimum N/O/A Level or Diploma in any field, with a strong foundation in administration, counseling, and healthcare principles.


Requirements:
  • Minimum education: N/O/A Level or Diploma in any field


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