Insurance Operations Case Manager

1 week ago


Singapore beBeeCaseManagement Full time $80,000 - $120,000

Job Title: Insurance Operations Specialist

This is a critical role in the insurance industry that bridges internal teams, insurers, and clients. The successful candidate will be responsible for ensuring every case submission is handled with precision and care.

Key Responsibilities:

  • Prepare insurance quotations, illustrations, and key case documentation for client meetings
  • Support sales consultants by coordinating case preparation tasks including medical arrangements, KYC checks, and application form completion
  • Submit and track new insurance applications across various insurers, ensuring timely follow-through to policy inception
  • Respond to internal and external queries efficiently and professionally
  • Maintain accurate case documentation within the CRM and ensure compliance with internal processes
  • Provide regular reporting to internal stakeholders
  • Contribute to additional department projects and duties as required

Requirements:

The successful candidate must have a minimum of 2 years of case management experience, ideally gained within the insurance or broking industry. Prior exposure to supporting high-net-worth clientele is highly preferred.

The ideal candidate should thrive in a fast-paced environment, be naturally organized, and follow through on details. Strong communication skills, a service-oriented mindset, and the ability to juggle competing deadlines are essential.

The ability to use Microsoft Word, Excel, and PowerPoint to produce polished and accurate documentation is also required.


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