Professional Development Program Manager

2 weeks ago

Singapore Zebra Full time
About Zebra

Zebra is a community of innovators that come together to create new ways of working, making everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customers' and partners' needs and solve their challenges.

As a part of Zebra Nation, you will be seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here, you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We've only begun reimaging the future – for our people, our customers, and the world.

Job Description: Learning and Development Specialist, Advisor

This role reports to the Director Learning and Development and is responsible for designing and implementing employee and management development programs in support of Zebra's strategic goals. This person will partner with the business, HR, and external vendors to ensure the implementation of effective learning and development programs across the enterprise.

This role will be a champion for the sales function to be more effective in using CRM tools such as Salesforce.

Responsibilities:
  • Understand the latest skill needs, make connections between employees' capabilities and organizational requirements, gaps, and provide employees with the right learning and development offerings.
  • Consult with cross-functional stakeholder groups to assess and analyze learning and training needs, assist in the recommendation process to decision-makers, identify delivery methods, and implement plans accordingly.
  • Build, maintain, and direct resources to deliver a curriculum for employee development, people management, and coaching culture utilizing ILT, VILT.
  • Lead the ongoing utilization and growth of the Learning Experience Platform to support employee development.
  • Design, develop, implement, and facilitate management and employee learning programs.
  • Adapt style and tone of content development to fit various roles across the enterprise (hourly, salaried, management, etc.).
  • Analyze and utilize data to make recommendations to business stakeholders and L&D leadership for future learning across the system.
  • Ensure overall learning integrity through monitoring, feedback, and ongoing analysis of key metrics, leveraging KPIs.
  • Manage external vendors, negotiate contracts, and oversee the service from design to delivery.
  • Capabilities to be deployed include program and project management, adult learning strategy and content development, data analysis, written and verbal communication.
Qualifications:
  • Minimum Education: Bachelor's Degree in HR, Adult Learning/Education or equivalent professional experience required.
  • Minimum Work Experience: 8+ years of relevant experience.
  • Key Skills and Competencies:
  • Licenses/Certifications, special qualifications:
  • Equivalencies:
  • Knowledge of Adult Learning Theory.
  • Excellent facilitation skills, including the ability to deliver programs via virtual platforms as well as in-person.
  • Ability to establish strong presence with leaders across the organization.
  • Extensive experience in the design, management, and facilitation of management and employee development programs and courses in multiple modalities.
  • Experience with a Learning Experience Platform a plus.
  • Ability to communicate in Mandarin an advantage, as this role will provide training to colleagues in China who may not be proficient in English.

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