Ecommerce Operations Team Lead

5 hours ago


Singapore PINK ORCHARD PTE. LTD. Full time
About PINK ORCHARD PTE. LTD.
Pink Orchard is a reputable e-commerce company seeking an exceptional Ecommerce Operations Team Lead to join our team.

Salary: SGD 6,500 - 8,000 per month
This salary range is based on industry standards and the level of experience required for this role.

Job Description
Ecommerce Operations Team Lead

About the Role
We are seeking a dynamic Ecommerce Operations Team Lead to manage our e-commerce operations and lead our operations team in achieving sales targets, cost budgets, and productivity deliverables.
The ideal candidate will be responsible for managing the day-to-day operations of the e-commerce team, including order-fulfillment, quality check & control, stock picking, product listings, inventory management, and customer returns.

Key Responsibilities:
· Manage & lead the e-commerce operations team to ensure seamless execution of daily tasks.
· Provide good customer service, after-sales service, and handling of enquiries on our online store and marketplaces (Zalora, Shopee, Lazada etc).
· Manage the procurement of office supplies and packaging materials to ensure smooth operations.
· Work closely with Management to achieve sales targets, cost budgets, productivity deliverables, and plan/execute any ad-hoc events or projects.

Requirements:
· Thrives in a fast-paced environment.
· Capable of working both independently and collaboratively within a team.
· Strong analytical and problem-solving skills.
· Strong communication and interpersonal skills.
· Meticulous and Diligent.
· Strive for Excellence Attitude.
Tell employers what skills you have

Management Skills
Leadership
Microsoft Office
Operational Excellence
Analytical Skills
Collaborative
Ability To Work Independently
Interpersonal Skills
Problem Solving
Fast-paced
Procurement
Sales Operations
Customer Returns
Communication Skills
Customer Service
Service Excellence
Hardworking
Eye for Details

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