Ecommerce Operations Manager

4 hours ago


Singapore GOLD ROAST FOOD INDUSTRY PTE LTD Full time
GOLD ROAST FOOD INDUSTRY PTE LTD Ecommerce Operations Manager

We are seeking a skilled and experienced Ecommerce Operations Manager to join our team. As an Ecommerce Operations Manager, you will be responsible for overseeing the daily operations of our ecommerce platforms, ensuring seamless functionality and user experience.

About the Role:
Estimated salary: SGD 65,000 - SGD 90,000 per annum (depending on experience).

This is a fantastic opportunity to work with a leading company in the food industry and contribute to the growth and success of our ecommerce business. If you have a strong background in ecommerce management and excellent analytical skills, we encourage you to apply for this role.

Key Responsibilities:
  • Platform Management: Oversee the daily operations of ecommerce platforms, ensuring seamless functionality and user experience.
  • Sales Optimization: Develop and implement strategies to drive online sales, including product placement, pricing, and promotional activities.
  • Product Listings: Create and optimize product listings with accurate descriptions, high-quality images, and competitive pricing.
  • Data Analysis: Monitor and analyze website performance, traffic, and sales data to identify trends and opportunities for improvement.
  • Marketing Coordination: Work with the marketing team to execute online marketing campaigns, promotions, and advertisements.
  • Inventory Management: Ensure proper stock levels and efficient order fulfillment processes.
  • Customer Service: Handle customer inquiries, complaints, and returns to maintain high levels of customer satisfaction.

Requirements and Qualifications:
  • A minimum of 3 years in Ecommerce management, Marketing, or a related field.
  • Practical experience in the Fast-Moving Consumer Goods (FMCG) industry or related fields is essential.
  • Experience in digital marketing, including SEO, SEM, email marketing, and social media advertising are a plus.
  • Proficiency in using ecommerce platforms and tools.
  • Knowledge of web design and development is a plus.
  • Strong organizational and multitasking abilities. Ability to work independently and collaboratively within a team.
  • Excellent cross-cultural communication skills, able to collaborate with clients and teams.
  • Experience in project management is advantageous.
  • Exceptional data analysis and logical reasoning abilities, capable of extracting key insights from data and making informed decisions.

Benefits:
  • A competitive salary range of SGD 65,000 - SGD 90,000 per annum.
  • A comprehensive benefits package, including medical insurance and retirement savings plan.
  • The opportunity to work with a leading company in the food industry.

Others:
Please submit your resume and a cover letter outlining your relevant experience and qualifications. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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