Care Operations Leader
1 week ago
Care Operations Leaders are essential to enhancing care and residents experience in our community. This role oversees the operations of a designated area, focusing on improving health outcomes through effective management of community care teams.
About Us
NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. is dedicated to providing top-notch healthcare services. Our organization values collaboration, innovation, and exceptional patient care.
About the Role
We seek an experienced Care Operations Leader to support community care team operations in an assigned area. The ideal candidate will have relevant experience in healthcare, operations management, and customer service environments. Key responsibilities include:
- SUPPORTING COMMUNITY CARE TEAM OPERATIONS: Oversee daily operations, ensuring seamless delivery of community-based care services.
- ENGAGING COMMUNITY PARTNERS: Foster strong relationships with local partners to enhance collaborative efforts in promoting residents' well-being.
- OPERATIONS PLANNING: Develop and implement efficient operational plans to optimize workload and performance metrics.
- IMPROVING COMMUNITY OPERATIONS: Pilot new programs and evaluate technology integration to streamline workflow improvements.
- PATIENT EXPERIENCE ENHANCEMENT: Lead initiatives to improve residents' experiences, managing feedback and collaborating with stakeholders to address concerns.
Requirements
This role requires a Bachelor's degree and at least 2 years of relevant experience in healthcare or operations-related fields. Strong analytical skills, excellent communication, and interpersonal skills are necessary for success. Additionally, the ability to manage complaints and feedback effectively is crucial.
What We Offer
As a member of our team, you'll enjoy a competitive salary range of $80,000 - $110,000 per annum, depending on your qualifications and experience.
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