Caring Team Leader
7 days ago
About the Role:
We are seeking a skilled and compassionate Caring Team Leader to join our team at TOUCH COMMUNITY SERVICES LIMITED.
As a key member of our Home Care team, you will be responsible for:
- Team Management:
- Ensure staff have the necessary skills and knowledge to provide excellent care by providing training and support.
- Monitor and review staff performance, providing constructive feedback and addressing any issues that arise.
- Maintain a positive and respectful team environment, mediating conflicts and promoting open communication.
- Develop and implement effective strategies to improve staff morale and well-being.
- Ensure adherence to legal requirements and company policies.
- Client Care:
- Conduct thorough assessments to identify clients' needs and develop personalized care plans.
- Work closely with clients, caregivers, and external partners to monitor and improve clients' well-being.
- Coordinate services and resources to support clients' home maintenance and improvement needs.
- Develop and maintain relationships with external donors and volunteers to support clients' needs.
- Other Responsibilities:
- Act as a Care Coordinator, recommending and arranging services to meet clients' needs.
About You:
We are looking for a candidate with:
- Excellent interpersonal and communication skills.
- Experience in team management and leadership.
- Ability to work collaboratively with clients, caregivers, and external partners.
- Strong organizational and time management skills.
- Compassion and empathy for clients and their families.
What We Offer:
TOUCH COMMUNITY SERVICES LIMITED offers a supportive and dynamic work environment, with opportunities for professional growth and development.
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