Customer Relations Specialist

5 days ago

Singapore beBeeCustomerRelations Full time $45,000 - $60,000

Unlock Your Potential as a Customer Relations Specialist

Job Description

We are seeking an exceptional Customer Relations Specialist to join our team. This pivotal role will be responsible for representing our brand by engaging clients, managing course registrations and supporting business development.

This is a proactive, detail-oriented position that requires effective communication with clients, meeting sales and satisfaction targets and supporting the company's strategic growth objectives.

Key Responsibilities:
  • Handle sales enquiries and course-related questions
  • Proactively promote and sell training courses to individual and corporate clients
  • Meet monthly sales targets and drive revenue growth to qualify for commission incentives
  • Coordinate with trainers and internal teams to ensure smooth course delivery
  • Follow-up with leads and convert them into confirmed participants
  • Build and maintain strong relationships with clients before and after training
  • Support administrative tasks such as course confirmations and CRM data entry
  • Support other departments as needed, contributing to the overall functioning of the organization
Requirements:
  • Diploma or Degree in Business Administration, Marketing or related field (or equivalent experience)
  • Minimum 2 years in sales/client management experience within the healthcare, pharmaceutical, training or education industry
  • Sales-oriented mindset with excellent communication skills
  • Strong interpersonal and relationship-building abilities
  • Client-focused, professional, and results-driven
  • Able to multitask and perform well in a fast-paced environment
  • Ability to work independently and as part of a team
  • Problem-solving skills and a proactive approach to challenges
  • Proficiency in CRM software and other relevant tools
Benefits:

This role offers the opportunity to grow professionally, develop your skills and contribute to a dynamic team. If you have the skills and passion for delivering exceptional customer service, we would love to hear from you

Skills You'll Need:
  • Product Knowledge
  • CRM
  • Excellent Communication Skills
  • Able To Multitask
  • Ability To Work Independently
  • Healthcare
  • Sales Effectiveness
  • Administration
  • Data Entry
  • Emergency Response
  • First Aid
  • Revenue Growth
  • Customer Service
  • Customer Relations

Candidate Requirements

We are looking for a highly motivated and skilled professional who can effectively communicate with clients, meet sales and satisfaction targets and support the company's strategic growth objectives.

If you have a strong passion for delivering exceptional customer service and possess the required skills and qualifications, please apply today

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