Contact Center Team Lead

Job Opportunity:We are seeking an experienced Team Lead to oversee a team of Customer Service Officers in our Contact Center. The successful candidate will be responsible for ensuring smooth daily operations, driving team performance, and maintaining service excellence.The Team Lead will supervise daily operations and monitor CSOs' performance to meet...

Job Opportunity: We are seeking an experienced Team Lead to oversee a team of Customer Service Officers in our Contact Center. The successful candidate will be responsible for ensuring smooth daily operations, driving team performance, and maintaining service excellence. The Team Lead will supervise daily operations and monitor CSOs' performance to meet...

Overview Job Title: Team Leader – Contact Center Location: Suntec, Singapore Employment Type: Full-time contract role Salary Range: Up to SGD 4,500 per month Eligibility: Open to Singaporeans Job Overview We are looking for a Team Leader to supervise and guide a team of Customer Service Officers (CSOs) within our Contact Center. The successful candidate...

Overview Job Title: Team Leader – Contact Center Location: Suntec, Singapore Employment Type: Full-time- Conntract role Salary Range: Up to SGD 4,500 per month Eligibility: Open to Singaporeans Job Overview We are looking for a Team Leader to supervise and guide a team of Customer Service Officers (CSOs) within our Contact Center. The successful candidate...

1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Job Title: Team Leader – Contact Center Location: Suntec, Singapore Employment Type: Full-time Contract role Salary Range: Up to SGD 4,500 per month Eligibility: Open to Singaporeans Job Overview We are looking for a Team Leader to supervise and guide...

Job Title: Team Lead Contact CenterWe are seeking a skilled and experienced Team Leader to supervise and guide a team of Customer Service Officers within our Contact Center.Key Responsibilities:Supervise daily operations and monitor team performance to ensure service levels are met.Provide coaching, feedback, and regular performance reviews to CSOs.Manage...

Job Title: Contact Center SupervisorWe are looking for a dedicated and experienced professional to lead our Contact Center team. As a Contact Center Supervisor, you will be responsible for overseeing daily operations, ensuring high service levels, and supporting the growth and development of your team.This is an excellent opportunity for someone who is...

Roles Descriptions Job Descriptions - Design, build, test, implement and support intelligent customer contact solutions - Creation of user accounts and assignment of those accounts to various roles/queues within the Contact Center System. - Building, testing and deploying ACD call routing solutions for various departments within UVA Health. - Effectively...

Experience as a Technical Lead for Cisco IP Telephony projects - Experience in deploying at least 3 contact centers ( >50 agents) - Experience with cloud contact center technologies with at least 2 contact center deployments - Experience working with telcos to provision SIP Trunks for PSTN access in Asia Pacific countries - Led at least one large scale Cisco...

The Service Intermediate Analyst is an intermediate position responsible for performing moderately complex workflow analysis of departmental systems, workforce, and procedures in coordination with the Customer Service function. The overall objective is to ensure accurate reporting and compliance across all product lines. **Responsibilities**: Mentor and...