Team Lead Contact Center

Job Opportunity:We are seeking an experienced Team Lead to oversee a team of Customer Service Officers in our Contact Center. The successful candidate will be responsible for ensuring smooth daily operations, driving team performance, and maintaining service excellence.The Team Lead will supervise daily operations and monitor CSOs' performance to meet...

Overview Job Title: Team Leader – Contact Center Location: Suntec, Singapore Employment Type: Full-time- Conntract role Salary Range: Up to SGD 4,500 per month Eligibility: Open to Singaporeans Job Overview We are looking for a Team Leader to supervise and guide a team of Customer Service Officers (CSOs) within our Contact Center. The successful candidate...

The Transformation Lead provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong...

The Service Intermediate Analyst is an intermediate position responsible for performing moderately complex workflow analysis of departmental systems, workforce, and procedures in coordination with the Customer Service function. The overall objective is to ensure accurate reporting and compliance across all product lines. **Responsibilities**: Mentor and...

The job location can be either Singapore, Australia, Japan, or Korea. **Responsibilities**: - Lead discovery and requirements sessions to identify customers' business, functional, and technological requirements and deliver solutions to meet those requirements - Work with customers to help them understand all the possible solutions Zoom Contact Center can...

Job DescriptionWe are seeking a professional to provide exceptional customer service via phone, email, and chat. The successful candidate will be responsible for responding to customer inquiries and resolving issues in a timely manner.This is an exciting opportunity to work with a leading bank's contact center team.The role requires excellent communication...

Our client is a Listed company, specializing in contact center software and other communication technology. **Principal Responsibilities** - Develop and deliver consulting services that support business development & demand generation of the contact centers - Strong focus on Value Realization Services consulting bookings, new revenue growth and renewal of...

Responsibilities: Lead a team of technical experts responsible for the management, support, and maintenance of servers, routers, switches, and network infrastructure within a Data Center environment. Oversee network configuration changes, troubleshoot faults, and ensure smooth operations of the Data Center network. Ensure the proper installation,...

Roles & ResponsibilitiesResponsibilities:Lead a team of technical experts responsible for the management, support, and maintenance of servers, routers, switches, and network infrastructure within a Data Center environment. Oversee network configuration changes, troubleshoot faults, and ensure smooth operations of the Data Center network. Ensure the proper...

**About NETS** The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain. The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards...