Robot Deployment Specialist

6 days ago


Singapore beBeeClientSuccess Full time $60,000 - $80,000
Job Opportunity

The role of a Client Success Professional is to ensure the effective deployment and operation of security robots. This involves conducting site surveys, understanding client objectives, and developing operational plans that meet their business priorities.

Key Responsibilities:

  • Client Onboarding & Training: Serve as the primary point of contact for clients, addressing concerns and resolving operational issues efficiently.
  • Client Support & Issue Resolution: Work closely with engineering and product teams to identify recurring issues and drive improvements.
  • Customer Success & Relationship Management: Develop strong relationships with clients, understanding their unique needs and business goals.

Requirements:

  • A bachelor's degree in Engineering, Business, or a related field is required.
  • Experience in client success, technical support, or operations, preferably in robotics, automation, or technology-driven environments is essential.
  • Strong diagnostic skills, problem-solving abilities, and the capacity to work in a fast-paced customer-centric environment are necessary.


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