Temporary Customer Service Representative

2 days ago


Singapore beBeeCustomer Full time $3,000 - $6,000

Job Title: Temporary Customer Service Representative

Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a temporary customer service representative. In this role, you will be responsible for providing exceptional customer service to our members, responding to inquiries, and resolving issues in a timely and professional manner.

Responsibilities:

  • Assist in preparing and mailing out letters and emails to members.
  • Process applications and update members' profiles.
  • Conduct surveys with members to gather feedback and insights.
  • Expand the membership base through new, retention, and attrition efforts.
  • Perform various tasks related to membership management, including data entry, record-keeping, and scheduling.
  • Handle emails, phone calls, and walk-ins from prospects and members.
  • Assist in executing events and programs to enhance member engagement.
Required Skills and Qualifications

To succeed in this role, you will need:

  • A strong customer service orientation and excellent communication skills.
  • The ability to work independently and as part of a team.
  • Good problem-solving skills and attention to detail.
  • Experience in customer-facing roles or administrative support is preferred but not required.
  • A willingness to learn and adapt to changing priorities.
Benefits

We offer a competitive remuneration package and a comprehensive range of benefits, including:

  • A supportive and dynamic work environment.


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