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Temporary Call Centre Representative

2 weeks ago

Singapore beBeeCustomer Full time $28,800 - $48,000
Job Title: Temporary Call Centre Representative

We are seeking a highly motivated and efficient Customer Service Professional to join our team on a temporary basis. As a key member of our call centre team, you will be responsible for handling inbound calls and email requests in a timely and professional manner.

Key Responsibilities:
  1. Handle inbound calls and respond to general enquiries within service standards.
  2. Manage large volumes of inbound and outbound calls efficiently, adhering to scripts for different topics.
  3. Identify customer needs, clarify information, research issues, and provide solutions to resolve customer complaints.
Required Skills and Qualifications:
  1. Minimum GCE O levels/N Levels/Diploma in any discipline.
  2. Good communication and interpersonal skills with the ability to work well under pressure.

As a Customer Service Professional, you will play a vital role in providing excellent customer service and supporting business growth.