Temporary Frontline Customer Service Representative

1 day ago


Singapore beBeeCustomerService Full time $24,000 - $30,000
Job Opportunity: Temporary Service Representative

We are seeking a highly skilled and experienced temporary service representative to join our operations team. As a key member of our front-line customer service team, you will be responsible for delivering exceptional service standards in scheduling and bed booking calls.

Key Responsibilities:

  • Maintain high-quality service standards for scheduling and bed booking calls.
  • Follow established appointment scheduling procedures and guidelines.
  • Effectively communicate hospital and departmental updates to customers.
  • Ensure timely response to customer inquiries, answering calls within 3 rings or 30 seconds using standard greetings.
  • Manage difficult customer interactions and apply effective service recovery protocols.

Requirements and Qualifications:

  • Exceptional Customer Service Skills
  • Excellent Communication and Interpersonal Skills
  • Ability to Work Independently with Minimal Supervision

Working Arrangements:

This is a temporary position working 42 hours per week with staggered timing from Monday to Friday and Saturdays. We offer a flexible work environment that allows employees to balance their work and personal life.

Contact Information:



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