Customer Service Representative

1 week ago


Singapore BIZHUB ASIA PTE. LTD. Full time

Bizhub Asia Pte Ltd, a leading player in the hospitality industry, seeks a highly skilled and customer-focused individual to fill the role of Customer Care Specialist.

Estimated salary for this position is SGD 28,000 - SGD 38,000 per annum.

Company Overview

Bizhub Asia Pte Ltd provides exceptional service to our clients by delivering top-notch customer care solutions. Our team works tirelessly to ensure that every interaction with our customers is a positive one.

As a Customer Care Specialist at Bizhub Asia Pte Ltd, you will be responsible for handling passenger inquiries and concerns related to baggage claims. Your primary goal will be to provide prompt and efficient resolution to these issues while ensuring that customers receive the best possible service.

Job Description

The ideal candidate should possess excellent communication skills, be comfortable working in a fast-paced environment, and have a strong commitment to delivering high-quality service. The following are some key responsibilities associated with this role:

  • Handling passenger inquiries and resolving issues related to baggage claims
  • Communicating effectively with passengers, colleagues, and other stakeholders
  • Providing accurate information and updates on baggage status
  • Maintaining a professional demeanor under pressure
Required Skills and Qualifications

To be successful in this role, you should possess the following skills and qualifications:

  • 4 GCE 'N' level credits / 3 GCE 'O' level passes or equivalent
  • Comfortable working shifts, including weekends and public holidays
  • Professionalism, patience, and a people-first attitude
  • Excellent communication and interpersonal skills
Benefits

As a valued member of our team, you can expect the following benefits:

  • A competitive salary range of SGD 28,000 - SGD 38,000 per annum
  • Ongoing training and development opportunities to enhance your skills
  • A dynamic and supportive work environment


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