Meeting Experience Coordinator

2 weeks ago

Singapore beBeeService Full time $40,000 - $55,000

Banquet Manager Job Overview

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As a Banquet Coordinator, you will be responsible for ensuring that meetings are well-planned and results-oriented. You will conduct frequent and thorough inspections of the meeting area to guarantee that it is maintained to high standards.

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This role requires someone who can deal tactfully with guests and provide exceptional service.

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  • Reports directly to the Director of Operations.\
  • Conducts regular meetings to ensure they are well-planned and successful.\
  • Inspects the meeting area to maintain high standards of cleanliness and organization.\
  • Ensures that all guest requests are met promptly and efficiently.\
  • Monitors ambassadors to ensure they adhere to operating standards and service culture.\
  • Deals effectively with difficult guests.\
  • Provides exceptional service to guests at all times.\
  • Sets up meeting rooms and maintains brand standards.\
  • Maintains working areas in good condition.\
  • Assists guests as needed.\
  • Cleans and prepares tables for guests.\
  • Keeps tables and service areas clean and tidy.\
  • Follows hygienic food service techniques during service.\
  • Takes responsibility for designated section and station.\
  • Trains team members to deliver consistent service.\
  • Meets all performance expectations.
\Requirements\
  • To be successful in this role, you should have:\
  • Minimum 1 year experience in a similar role, preferably including 5-star experience.\
  • Professional image and presentation skills.\
  • Ability to train and develop staff.\
  • Awareness of industry trends in service, product, and presentation.\
  • Easily establishes rapport and initiates contacts.\
  • Effective time and work management skills.\
  • Strong numeracy, verbal, and written communication skills.\
  • Effective stress management and outlet for stress.\
  • Willingness to work weekends and public holidays as part of the job role.\
  • Ability to undertake further development within the company.
\Skills\
  • Numeracy\
  • Weddings\
  • Stress\
  • Interpersonal Skills\
  • VIP\
  • Team Spirit\
  • Hospitality Industry\
  • Food Service\
  • Service Delivery

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