Cloud Solutions Expert
1 month ago
SOFTWAREONE PTE. LTD.
Job DescriptionOverviewThis role focuses on identifying strategic business opportunities with customers and prospects, working closely with sales and implementation teams to craft and communicate solution strategies.
Key Responsibilities:- Collaborate with Account Managers, GSDC, Solution Specialists, and other cross-functional departments to understand strategic business issues and develop solution strategies.
- RFP process with Sales Organization to identify and capitalize on new business opportunities.
- Upsell and Cross-sell within named accounts to maximize revenue growth.
- Service Adaptation and Utilization to ensure customer satisfaction and retention.
- Oversight of GSDC Ops Quality to maintain high standards of service delivery.
- Opportunity identification through data analysis and market research.
- Targeted campaign support, enablement, and upsell to drive revenue growth.
- Attend internal/external customer calls and presentations as an expert resource to provide value-added insights.
- Develop account plans with sales teams to maximize opportunities and increase gross profit attainment.
- Drive resolution of escalations by working with customers, account teams, and internal support teams.
- Support enablement for Account Managers on products, licensing, and services, and proactively communicate updates.
- Support customer setup and onboarding as needed.
We are seeking a highly skilled Cloud Solutions Expert with expertise in cloud computing, value-based selling, and customer intelligence.
- Licensing: Windows 10, Azure
- Value-Based Selling
- Cloud Computing
- Customer Engagement
- Agile
- Selling
- Marketing
- Sales Process
- Communication Skills
- Consulting
- Business Analyst
- Customer Intelligence
$120,000 - $180,000 per annum based on location and experience.
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