HVAC Field Service Manager
2 months ago
Position Overview:
The Field Service Manager will be responsible for overseeing and directing service operations within the Air Conditioning, Mechanical Ventilation, and HVAC sectors in the Northern region. This role requires strong leadership and strategic planning to ensure optimal service delivery.
Key Responsibilities:
- Oversee field service operations to ensure effective management and execution of service tasks.
- Lead and mentor a team of technicians and support personnel to achieve high standards of service.
- Formulate and implement service strategies aimed at enhancing customer satisfaction and achieving business goals.
- Evaluate and monitor performance metrics to identify opportunities for service enhancement.
- Work collaboratively with sales and engineering teams to facilitate seamless service delivery.
- Address customer concerns and resolve issues promptly and effectively.
- Ensure adherence to health, safety, and environmental regulations as well as industry standards.
- Provide expert technical support and guidance to both the service team and clients.
- Keep abreast of the latest trends and technological developments in ACMV/HVAC systems.
Qualifications:
- Degree or Diploma in Engineering or a related discipline.
- A minimum of 5 years of experience in field service management within the ACMV/HVAC sector.
- In-depth knowledge of ACMV/HVAC systems and related equipment.
- Proven experience in leading a team of field service professionals.
- Exceptional leadership and communication abilities.
- Strong customer service orientation with a focus on relationship building.
- Excellent problem-solving and analytical capabilities.
- Ability to thrive in a fast-paced and evolving environment.
- Possession of a valid driver's license.
For candidates interested in this opportunity, please submit your resume through the application process.
EA License No: 13C6305
Reg. No.: R1874608
By applying for this position, candidates consent to the collection, use, and disclosure of their personal information in accordance with the services provided.
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