Expert EUC Support Specialist

5 days ago

Singapore beBeeEUC Full time $90,000 - $120,000
Job Opportunity: End User Computing Expert

We are seeking an accomplished End User Computing professional to oversee, maintain and deliver the entire lifecycle of End User Computing solutions.

This role involves ensuring platform stability, security, OS deployments and upgrades, patch management, software packaging and deployments for the organization. The ideal candidate will design and develop automated processes, system scripts and programs to reduce redundant and manual day-to-day activities for the End User Computing team.

Key Responsibilities:
  • Provide support for desktops, laptops, mobile devices and peripherals in a complex environment.
  • Troubleshoot hardware and software issues across multiple platforms.
  • Respond to remote and onsite requests for software installation, configuration and troubleshooting of standard and custom applications.
  • Address all VVIP support requests within 2-4 hours.
  • Monitor and remediate non-compliant devices related to patches, security and application upgrades.
  • Collaborate with the Technology Team on OS upgrades and application updates.
  • Support financial applications and trading platforms.
  • Manage the full device lifecycle, including provisioning, patching, upgrades and decommissioning.
  • Ensure compliance with IT security policies, regulatory requirements and internal audit standards.
Requirements:
  • Degree in Information Technology, Computer Science or a related field.
  • Minimum 3 years of experience in EUC support, preferably in a complex environment.
  • Strong technical expertise in Microsoft technologies: Active Directory, SCCM, GPO, O365, Azure, Intune.
  • Hands-on experience with Office 365 platforms including SharePoint, Power Automate and integration with third-party applications.
  • Solid understanding of networking protocols and services: TCP/IP, DNS, DHCP.
  • Knowledge in PowerShell scripting.
  • Ability to work independently with minimal supervision.
  • Excellent interpersonal, team-oriented mindset and stakeholders management skills.
About Us

We are committed to helping our customers and community live healthier, longer, better lives.


Benefits:
  • Opportunity to work with a leading organization.
  • Collaborative and dynamic work environment.
  • Competitive salary and benefits package.

Others:

Please note that we do not disclose company budget information.

We are an equal opportunities employer and welcome applications from diverse candidates.

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