EUC Expert

7 days ago

Singapore beBeeIT Full time $80,000 - $120,000
Job Description

We are seeking a seasoned End User Computing expert to lead the planning, execution, and delivery of EUC-related initiatives. This role involves managing projects and daily operations to ensure workplace technology runs efficiently, securely, and in alignment with organisational goals.

  • Lead EUC projects from initiation to closure, including requirement gathering, budgeting, scheduling, vendor management, and stakeholder engagement.
  • Oversee daily EUC operations, ensuring high service availability, timely incident resolution, and compliance with security and operational standards.
  • Coordinate with cross-functional teams (Infrastructure, Network, Security, Applications) to implement upgrades, patches, and new workplace solutions.
  • Manage device lifecycle from procurement to decommissioning, including asset tracking and refresh planning.
  • Develop and monitor operational KPIs for service performance and user satisfaction.
  • Drive adoption of productivity and collaboration platforms (Microsoft 365, Teams, SharePoint, etc.).
  • Ensure compliance with ITIL processes for incident, problem, and change management.
  • Prepare and present regular reports on EUC service performance, risks, and improvement plans to management.

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