Social Services Coordinator

24 hours ago


Singapore FEI YUE COMMUNITY SERVICES Full time
Job Summary

Fei Yue Community Services is seeking a highly skilled and compassionate Social Services Coordinator to join our team. As a key member of our adoption support team, you will play a vital role in providing essential services to individuals and families navigating the adoption process.

Key Responsibilities
  • Client Support: Provide accurate information and guidance to adoption applicants, ensuring they receive the necessary support and resources throughout the adoption process.
  • Collaboration and Communication: Work closely with key stakeholders, including Accredited Adoption Agencies, government agencies, and other relevant parties, to ensure seamless communication and coordination.
  • Application Processing: Process new adoption applications, examine and ensure complete submission of application forms and supporting documents, and refer complex cases for pre-adoption consultation/screening.
  • Document Management: Ensure proper filing of adoption documents, maintain adoption databases, and safeguard data security.
  • Financial Management: Process incoming and outgoing payments, prepare purchase quotes, and manage financial transactions.
  • Event Planning: Plan and coordinate adoption briefings, including scheduling, speaker sourcing, and logistics.
  • Case Management: Process PRC cases, prepare and submit adoption dossiers to CCCWA, and monitor progress and approval.
  • Administrative Support: Provide administrative support for post-adoption services, adoption meetings, and other related activities.
Requirements
  • Education and Experience: Possess a Degree in Social Work with at least 3 years' experience in a social service setting.
  • Interpersonal and Communication Skills: Strong interpersonal and communication skills to liaise with government agencies and adoption applicants.
  • Language Proficiency: Proficient in Mandarin as they need to liaise with clients and Chinese authorities.
  • Organizational and Adaptability Skills: Organized, meticulous, and adaptable to changes.
  • Passion for Social Services: Passionate about working for children in need of adoptive families.


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