Chief Sales Consultant
3 weeks ago
AIRSTYLE is a leading provider of air conditioning services, dedicated to delivering top-tier customer experiences. We are seeking a highly skilled Chief Sales Consultant to play a key role in our sales team.
Estimated Salary: $80,000 - $100,000 per annum
Job Description:
OverviewWe specialize in providing high-quality services, including normal aircon servicing, chemical washes, and aircon gas top-ups. Our approach prioritizes thorough consultations to help customers make informed decisions about their home or business air conditioning systems.
Sales RoleThe Chief Sales Consultant will be responsible for ensuring seamless communication with potential and existing clients, scheduling services, and managing customer inquiries. Key responsibilities include:
- Managing inbound customer calls and inquiries regarding our services.
- Providing detailed explanations of our services, including normal servicing, aircon chemical washes, and gas top-ups.
- Coordinating and planning service schedules for confirmed client bookings and ensuring the schedule is sent weekly to the manager.
- Responding to email inquiries professionally and promptly.
- Monitoring and managing inquiries received through Carousell, ensuring timely follow-up and client engagement.
- Identifying potential leads from customer interactions and converting them into confirmed service bookings.
- Maintaining strong client relationships by addressing their needs and following up on post-service satisfaction.
- Preparing and submitting a weekly schedule of confirmed service bookings.
- Providing regular updates on sales performance and inquiry responses.
To be successful in this role, you should possess:
- Strong communication skills, both written and verbal.
- Excellent organizational skills and attention to detail.
- Ability to multitask and prioritize effectively.
- Previous experience in sales or customer service roles is a plus.
- Familiarity with using platforms such as Carousell and email for business inquiries.
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