Technical Implementation Specialist
2 days ago
NTT DATA is a $30+ billion trusted global innovator of business and technology services.
We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.
The Technical Services Implementation Engineer RoleThis entry-level engineering position requires close collaboration with the Technical Services Implementation Engineering team to action configurations, installations, and attend to break/fix events deemed less complex in nature.
Key Responsibilities:- Develops the ability to own portions of an installation, break/fix incidents, and problem management.
- Functions jointly with the Implementation Engineering team to meet client requirements.
- May perform periodic telephonic duty on the technical service desk, providing second-line telephonic support under guidance to customers.
- Actions less complex configurations and installations.
- Attends to less complex break/fix events.
- Performs other related tasks as required.
- Basic understanding and appreciation of technical design principles.
- Ability to develop an understanding of fundamental project management and administration processes.
- Displays a strong learning orientation.
- Good verbal communication skills.
- Demonstrates a client service orientation.
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