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Functional Consultant
1 month ago
As a Functional Consultant - Business Solutions at MSC Consulting, you will play a vital role in helping our clients achieve their business goals by implementing and supporting Microsoft Dynamics 365 Business Central. Your responsibilities will include participating in client meetings to gather business requirements, performing gap analysis, completing design/configuration of the Microsoft Dynamics 365 Business Central and key third-party products, and producing project documentation. Additionally, you will be responsible for building integrations, participating in feature testing, solution testing, and user acceptance testing, leading end user training, and providing application support. If you have a diploma or bachelor's degree and up to 3 years of experience with software consulting and implementation, specifically around Microsoft Dynamics NAV/Dynamics 365 Business Central, we encourage you to apply.
Key Responsibilities
- Participate in client meetings to gather business requirements
- Perform gap analysis from requirements gathered to solution proposed
- Complete design/configuration of the Microsoft Dynamics 365 Business Central and key third-party products
- Produce project documentation
- Build integrations to perform data conversion tasks and additional integrations based off requirements
- Participate in all tasks relating to feature testing, solution testing, and user acceptance testing
- Lead end user training for clients
- Provide application support
- Assist with escalation support for help desk
- Support Senior Consultants and Business Central team lead
- Obtain and maintain Microsoft Dynamics 365 certifications, as applicable
Requirements
- Diploma or Bachelor's degree
- Up to 3 years of experience with software consulting and implementation, specifically around Microsoft Dynamics NAV/Dynamics 365 Business Central, desirable
- Demonstrated proficiency with implementing and supporting Microsoft Dynamics NAV/Dynamics 365 Business Central
- Unmatched client service skills
- Ability to understand business requirements and translate into system configuration and processes
- Excellent documentation and business writing skills
- Demonstrated proficiency in understanding and implementing business workflows and process
- Demonstrated ability to establish priorities, manage shifting priorities and handle numerous time-sensitive projects with multiple deadlines