Operational Excellence Specialist
20 hours ago
AGAPE CP HOLDINGS PTE. LTD. is a dynamic organization committed to excellence in customer service.
Job Summary
The Customer Experience Leader will be responsible for managing our contact centre operations, ensuring timely resolution of customer inquiries, and maintaining high levels of customer satisfaction.
Main Responsibilities
- Develop and implement operational strategies to improve customer satisfaction and loyalty.
- Lead and motivate a team of customer service representatives to deliver exceptional service.
- Conduct regular quality checks to ensure adherence to company standards.
- Collaborate with cross-functional teams to identify and resolve customer complaints.
- Maintain accurate records of customer interactions and feedback.
Essential Requirements
- Minimum Degree holder with at least 3 years of relevant experience.
- Proven ability to work in a fast-paced environment and meet deadlines.
- Excellent communication and interpersonal skills.
- Ability to analyze complex customer issues and provide effective solutions.
-
Operational Excellence Specialist
3 days ago
Singapore This Is An IT Support Group Full timeJob OverviewThis Is An IT Support Group is seeking a skilled Operational Excellence Specialist to join our Wealth Management Operations team. As a key member of the team, you will be responsible for ensuring seamless operational execution and identifying opportunities for process improvement.As an Operational Excellence Specialist, you will have the...
-
Operational Excellence Specialist
11 hours ago
Singapore BRAINMAN ALLIANCES PRIVATE LIMITED Full timeJob Title: Operational Excellence SpecialistBRAINMAN ALLIANCES PRIVATE LIMITED is seeking an Operational Excellence Specialist to drive process improvements and increase efficiency across the organization. This role requires a unique blend of operational expertise, leadership skills, and analytical thinking.Key Responsibilities:Identify and implement process...
-
Operational Excellence Specialist
3 days ago
Singapore DBS Bank Limited Full timeOperational Excellence Specialist:We're seeking an experienced Operational Excellence Specialist to join our Group Technology and Operations team. As a subject matter expert, you'll work closely with our leadership team to drive business outcomes, improve processes, and enhance overall operational efficiency.Key Responsibilities:Analyze business processes...
-
Operations Excellence Specialist
3 days ago
Singapore LEXBUILD MOTORS PTE. LTD. Full timeAbout the Role:LexBuild Motors PTE. LTD. is seeking an Operations Excellence Specialist to join our team. This role requires a highly motivated individual with experience in workshop management, leadership, and process improvement. The ideal candidate will drive operational efficiency, improve productivity, and foster a culture of excellence.Key...
-
Operations Excellence Specialist
4 hours ago
Singapore This Is An IT Support Group Full timeThis Is An IT Support Group is looking for a highly motivated Operations Excellence Specialist to join the Business Planning & Analytics team.In this role, you will work closely with key decision-makers and managers to drive operational improvement and efficiency across Programme Centres and Business Functions.Key Responsibilities:Collaborate with Programme...
-
Operational Excellence Specialist
4 hours ago
Singapore CVista HR Consulting Pte Ltd Full timeJob Description:The Operational Excellence Specialist at CVista HR Consulting Pte Ltd will play a crucial role in driving continuous improvement initiatives across the organization. The ideal candidate will have experience in operations excellence, continuous improvement, or process optimization within logistics, supply chain, or manufacturing...
-
Operational Excellence Specialist
4 hours ago
Singapore This Is An IT Support Group Full timeThis Is An IT Support Group is seeking an Operational Excellence Specialist to join its WMS team for Logistics business.Key Responsibilities:Plan and implement improvement programs to enhance operational efficiency.Accountable for the process improvement projects.Conduct regular reviews/audits of all ongoing improvement projects.Manage troubleshooting...
-
Operational Excellence Specialist
2 days ago
Singapore Jurong Port Pte Ltd Full timeJob SummaryThe Jurong Port Pte Ltd is seeking a highly skilled Operational Excellence Specialist to join our team. As part of our team, you will be responsible for driving on-ground implementation of innovative solutions with users. This includes conducting internal process and project audits to ensure compliance with internal and regulatory requirements.Key...
-
Operations Excellence Specialist
3 days ago
Singapore Bvlgari Full timeBvlgari is a global luxury brand that embodies Italian excellence. We are looking for a talented Retail Operations Specialist to join our team in Singapore and contribute to our mission of delivering exceptional customer experiences.About the JobThis role is responsible for driving store operational efficiency, ensuring seamless communication between...
-
Operational Excellence Specialist
3 days ago
Singapore Apple Inc. Full time**Job Description:**We are seeking an experienced Operational Excellence Specialist to join our team at Apple Inc.This role focuses on identifying and implementing Lean methodologies and continuous process improvement initiatives to enhance operational efficiency, reduce cost, and improve service quality within our third-party logistics and supply chain...
-
Operations Excellence Specialist
3 days ago
Singapore DSV - Global Transport And Logistics Full timeJob Description:In the DSV family, we are seeking a highly skilled Operations Excellence Specialist to join our WMS team for Logistics business. This is an exciting opportunity to drive continuous improvement culture throughout the company.Responsibilities:• Plan and implement improvement programs to enhance operational efficiency• Accountable for...
-
Operational Excellence Specialist
2 days ago
Singapore CEDES PTE LTD Full timeManufacturing Job OpportunityCEDAS PTE LTD is seeking a skilled and experienced Production Operations Specialist to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our manufacturing facility, ensuring that all production processes meet the highest standards of quality and efficiency.You will implement and...
-
Operations Excellence Specialist
6 hours ago
Singapore This is an IT support group Full timeWe believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems.This is an exciting opportunity to join our Deals Advisory Practice and contribute to the success of our clients.Key...
-
Operations Excellence Leader
3 days ago
Singapore Bulgari South Asian Operations Full timeBoutique Operations SpecialistBulgari South Asian Operations is seeking an experienced Boutique Operations Specialist to join our team. As a key member of our operations team, you will drive operational efficiency and improve store performance. Your primary responsibility will be to analyze sales data and customer feedback, identify areas for improvement,...
-
Operational Excellence Specialist
2 days ago
Singapore National University Hospital Full timeAbout the DepartmentThe National University Cancer Institute, Singapore (NCIS) is a national specialist centre under the National University Health System (NUHS). We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field. Our strong ties with the...
-
Operational Excellence Manager
3 days ago
Singapore ST Engineering Marine Full timeOperational Efficiency SpecialistWe are seeking an experienced Senior Executive to join our team as an Operational Efficiency Specialist. As a member of our operations team, you will play a key role in driving operational excellence, enhancing efficiency and productivity, and integrating digital and AI solutions into our processes where feasible. Your...
-
Operational Excellence Specialist
3 days ago
Singapore ST Engineering Urban Solutions Full timeRole SummaryWe are seeking an experienced Operations Support Lead to join our team at ST Engineering Urban Solutions. The successful candidate will be responsible for leading and managing day-to-day operations, ensuring effective and efficient support to fulfill the company's operational needs. Main AccountabilitiesThis includes:Leading and managing...
-
Operations Excellence Specialist
3 days ago
Singapore CVista HR Consulting Pte Ltd Full timeSenior Analyst Job DescriptionWe are seeking a Senior Analyst to join our team at CVista HR Consulting Pte Ltd. The successful candidate will be responsible for leading and driving improvement initiatives, monitoring and evaluating their effectiveness, and implementing strategies to increase efficiency and reduce costs.Key Responsibilities:Lead projects...
-
Operations Excellence Specialist
4 hours ago
Singapore Shopee Full timeRole Summary:We are seeking an experienced Regional Operations Manager to join our team at Shopee! As a Regional Operations Manager, you will play a vital role in defining and executing high-impact strategic projects to drive operational efficiency and productivity across various markets.Key Responsibilities:Define clear project objectives and manage project...
-
Business Development Specialist
2 days ago
Singapore DOMESTIC MAID SPECIALIST Full timeJob OverviewWelcome to DOMESTIC MAID SPECIALIST, a dynamic organization dedicated to providing exceptional services and products. As a Business Development Specialist, you will play a pivotal role in driving sales growth and delivering outstanding customer experiences.Job Responsibilities:• Collaborate with team members to achieve outlet sales targets•...