Student Support Coordinator
2 weeks ago
Job Description:
This is a unique opportunity to work as a front-line customer service representative in a dynamic and fast-paced environment. As a key member of our team, you will be responsible for providing exceptional customer service to students and parents.
You will manage telephone calls, walk-in queries, and other forms of communication with ease, using your excellent interpersonal and communication skills. Your role will involve resolving complaints, answering questions, and providing information to customers in a professional and courteous manner.
In addition to your customer-facing duties, you will also assist in administrative tasks such as data entry, filing documents, and sorting and distributing materials to teachers and students.
We are looking for a motivated and organized individual who can work independently and as part of a team. If you have a passion for delivering excellent customer service and possess strong communication and interpersonal skills, we encourage you to apply for this exciting opportunity.
Requirements:
- At least 3 years of relevant experience in a secondary school environment.
- Customer service oriented with good interpersonal and communication skills.
- Proficient in MS Office skills and use of IT systems.
Benefits:
- Mondays to Thursdays: 7:00am to 4:00pm.
- Fridays: 7:00am to 3:30pm.
- Service not required on Saturdays, Sundays and gazetted public holidays.
How to Apply:
Tell us what skills you have
Outlook, Admin activities, Administration, Data Entry, MS Office, Office Administration, First Aid, Communication Skills, Administrative Support, Team Player, Microsoft Word, Customer Service, General admin
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