Chat Support Specialist Opportunity

2 weeks ago


Singapore beBeeCustomer Full time $2,500 - $4,500
Customer Service Representative

This role is ideal for individuals who are passionate about delivering exceptional customer experiences and thrive in a fast-paced environment. The primary objective of this position is to provide timely and accurate responses to customer inquiries via live chat, while also resolving issues efficiently.

The key responsibilities of this role include:
  • Responding to customer inquiries via live chat and addressing concerns in a professional and courteous manner
  • Data entry and keying in relevant customer information into our system
  • Liaising with other departments and teams to resolve complex customer issues

Requirements:
  • Excellent communication and interpersonal skills
  • A patient and empathetic approach when dealing with difficult customers
  • Ability to work independently and as part of a team
  • Familiarity with Microsoft Office Suite and data entry software

What We Offer:
  • A competitive compensation package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

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