Clinical Application Specialist

2 weeks ago

Singapore EASMED PTE. LTD. Full time
About the Role

Easmed Pte. Ltd. is seeking a highly skilled Clinical Application Specialist to join our team. As a key member of our Surgical Team, you will play a crucial role in ensuring the provision of advice and assistance on the usage of therapy devices and products to end users.

Key Responsibilities
  • Support surgical cases according to product usage instructions while adhering to infection control and observing patient safety as first priority.
  • Coordinate the scheduling and management of clinical cases ensuring that all cases are attended to by the Clinical Application Team competently and promptly.
  • Ensure that end users receive correct advice and adequate, professional support in the operating theatres and provide on-call assistance when necessary.
  • Support in analysing customer feedback on clinical application services which, in turn leads to case management improvement projects to increase efficiency.
  • Assist to train new sales and clinical staff on the features and applications of the products, respond to questions posed by the surgical personnel, attend to cases in the operating theatres, providing on-site guidance.
  • Conduct training for the surgical and nursing personnel ensuring that they are familiar with and confident in using the products.
  • Co-organise trade shows, courses and events with sales and marketing team, for areas related to product applications and usage.
  • Collaborate with Regional Product Managers/Specialists and Business Unit Managers to develop training materials and competency assessment documents.
  • Review and update clinical application contents, training materials and quizzes in the Learning Management Platform to ensure they are accurate, up-to-date and systematically presented.
Requirements

To be successful in this role, you will need to have a Diploma/Degree in Nursing or Bio-medical Engineering or Science, with a minimum 2 years of relevant experience such as operating theatre/Bio medical/Healthcare experience preferred. You should also have a growth and change mindset, demonstrating strong ownership towards execution and result as well as able to work well in a team-based environment.

If you are keen to develop a career and make a mark in the medical sector within a dynamic and fast-scaling organization, and also to make a difference in the medical industry, we invite you to apply online with a comprehensive resume, via the APPLY NOW button below.

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