Network Operations Specialist
3 days ago
MAGNIT GLOBAL SINGAPORE PTE. LTD. is seeking a highly skilled Network Operations Specialist to join our team. As a key member of our global operations team, you will be responsible for supporting the operations of our production networks in a hyper-scale and heterogeneous environment.
Key Responsibilities:- Support the operations of production networks, including troubleshooting and resolving complex technical issues.
- Perform deep dives on complex technical issues, analyzing and leading investigations across domains and functional teams.
- Escalate issues to the appropriate teams and follow through to closure, ensuring timely resolution.
- Anticipate potential operational risks and develop strategies to mitigate/minimize.
- Participate in the oncall rotation with the global operations team.
- BS or MS in Computer Science, Computer Engineering, or a related technical discipline, or equivalent experience.
- 5+ years solid internetworking experience in large ISP internet network, CDN/Edge network, handling at least Tier 2 escalations.
- Expert knowledge of TCP/IP and IPv6, L3 Switching, BGP, packet capture and analysis, (TCP/UDP/HTTP) Protocol session communication.
- Intermediate knowledge on Linux system, DNS, HTTP, server hardware.
- Knowledge on power and cooling in a large data center.
- Knowledge of data driven analysis on large scale data to find problems and root cause.
- Experience in implementing/maintaining the monitoring, alerting and repairing systems for production network in a DevOps environment.
- Has done scripting and/or coding in languages such as Python or GO for monitoring and alerting or provisioning.
- Network operations experience on supporting large-scale network infrastructure or internet infrastructure (CDN or IAAS or large IXSP internet network).
- Engineering degree, or a related technical discipline or equivalent experience.
- Proficient in at more than one of the domains: IP network, caching appliance infrastructure, CDN/Edge network, DNS, HTTP/S including topology, protocol, hardware and architectures, linux system, network wide alerting and automation (with real hands-on), scripting and/or coding for automation.
- Experience working within a global team and collaborate with cross-functional teams in a fast-paced and dynamic environment with limited supervision.
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