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Network Operations Specialist
2 months ago
Logicalis Singapore Pte. Ltd. is seeking a highly skilled Network Operations Engineer to join our team. As a Network Operations Engineer, you will be responsible for ensuring the smooth operation of our network infrastructure, providing technical support to customers, and collaborating with cross-functional teams to resolve complex technical issues.
Key Responsibilities:- Manage and maintain network infrastructure, including routers, switches, and firewalls.
- Provide technical support to customers, including troubleshooting and resolving network-related issues.
- Collaborate with cross-functional teams to resolve complex technical issues, including network security and data center operations.
- Develop and implement network security policies and procedures to ensure the integrity of our network infrastructure.
- Perform regular health checks on network infrastructure to identify potential issues and implement corrective actions.
- Work closely with vendors and customers to resolve technical issues and provide timely updates on progress.
- Minimum 2-3 years of experience in network operations, including network, wireless, and security technologies.
- Knowledge of ITIL principles, particularly Incident, Change, Problem, and Service Management.
- Experience working with vendors and customers on outage situations and providing direction to juniors and customers on recovering services effectively.
- Hands-on experience in operations and BAU for fixing user/infra issues in production environments.
Logicalis Singapore Pte. Ltd. offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Network Operations Engineer looking for a new challenge, please submit your application.