Network Operations Specialist

4 weeks ago


Singapore Shopee Full time
  • Job Summary: We are seeking a skilled Network Operations Specialist to join our team at Shopee Xpress.
  • Key Responsibilities:
    • Manage day-to-day network performance, identifying key bottlenecks and resolving issues quickly.
    • Identify key risk areas to the network operation and design mitigation strategies.
    • Identify opportunities to improve processes, including forecast, planning, and physical processes, to enhance cost, quality, and lead time.
    • Develop business cases to convince stakeholders to implement process changes.
    • Collect and analyze data to set up improvement processes.
    • Prepare reporting tools and templates for Key Performance Indicators (KPIs) for internal stakeholders and customers.
    • Manage multiple stakeholders to align on a single goal and direction.
  • Requirements:
    • 3+ years of industry experience with proven business impact, preferably in operations excellence, supply chain analysis, or logistics operations.
    • Strong data analysis skills and ability to quickly extract insights.
    • Excellent communication skills with different stakeholders, with experience in project management or operations a plus.
    • Hands-on mentality, eager to take initiative on new opportunities and deliver targets.
    • Strong analytical thinking, problem-solving attitude, and continuous improvement mindset.
    • Advanced Excel skills, PowerPoint/Slide Presentation, and SQL skills a plus.


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