Strategic Wholesale Operations Leader

3 weeks ago


Singapore United Overseas Bank Full time

Job Summary

As a Senior VP, Wholesale Operations Readiness Centre, Group Technology, you will be responsible for leading the Wholesale Operational Readiness Centre Operations (WORC) supporting Wholesale TB and Operations, with effective implementation of Technology changes, understanding and reviewing Requirements from End User perspective, and ensure implementation through effective Testing, Training and Documentation of the users in Operations. WORC is also responsible for the maintenance of user defined system parameters.

Key Responsibilities

  • Lead the team to provide operational readiness support for technology changes to business and operation users
  • Manage staff and related matters
  • Manage the Operational risk on UAT and Parameter Maintenance
  • Manage the department yearly budget
  • Develop the yearly BOW and agree on the associated cost with all stakeholders
  • Manage the risk associated with User Acceptance Testing and Parameter Maintenance
  • Develop and implement efficiency plans and meet agreed KPI on efficiency
  • Ensure team understand the requirements, prepare and completes UAT in the agreed conditions/objectives.
  • Ensure that the team conducts the trainings to end users are completed and end users are able to performed the required changes
  • Ensure that agreed timelines are met and take necessary actions to realign where necessary
  • Review and submit management reports

Requirements

  • Bachelor's degree
  • Min 10 years of working experience in Operations and Project management
  • Experience in managing large team
  • Strong analytical skills
  • Good stakeholder management skills
  • Good communication and interpersonal skills
  • Proficient computer skills


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