Microsoft Exchange Server Specialist

2 weeks ago

Singapore beBeeExchange Full time $90,000 - $120,000
Exchange Specialist Job Description

We are seeking a skilled Exchange Specialist to join our dynamic team in Singapore. In this pivotal role, you will maintain and enhance the infrastructure and delivery of our email platform, improving the overall experience of our services.

Key Responsibilities:
  • Provide core administration and escalation support for messaging services, focusing on Cisco IronPort and Microsoft EOP/ATP in a globally distributed O365 cloud environment.
  • Collaborate with engineers and operations staff to test, implement, and transition new services or upgrades to existing core email security services, focusing on Cisco IronPort, Exchange, and the O365 space.
  • Troubleshoot and administer MS Exchange servers (2016 and above), including resolving mail flow issues in hybrid environments.
  • Manage incidents and problems, ensuring ongoing operational excellence of environments, infrastructure consolidation/expansion, and release/patch management, including developing and executing production support procedures such as business continuity and disaster recovery.
  • Proactively anticipate service issues before they occur and make recommendations for resolution.
  • Participate in projects as a subject matter expert as a representative as needed.
  • Develop and execute production support procedures, including business continuity and disaster recovery plans.
  • Manage Exchange Online mailboxes, including configuration of settings, mailbox quotas, inbox rules, and PowerShell usage.
  • Participate in projects related to knowledge base creation to help reduce service desk incidents
  • Provide support for Exchange Online email environments and email security/hygiene-related issues.
  • Support Outlook Client and OWA, group management products, and user account management and troubleshooting.
  • Provide support for Microsoft Intune and
Required Skills:
  • Proficiency in Microsoft Exchange Server, particularly 2016 and above versions.
  • Experience with Cisco IronPort and Microsoft EOP/ATP in a globally distributed O365 cloud environment.
  • Strong understanding of email security concepts, including spam filtering, virus scanning, and content filtering.
  • Excellent problem-solving skills, with the ability to troubleshoot complex technical issues.
  • Effective communication and collaboration skills, with the ability to work with international teams.
  • Experience with PowerShell scripting and automation tools.
  • Knowledge of Microsoft Azure and Office 365 platforms.
Benefits:

This role offers a unique opportunity to work with cutting-edge technology and be part of a dynamic team. As an Exchange Specialist, you will have the chance to develop your skills and expertise, while contributing to the success of our email services.

Other Requirements:

A successful candidate will possess excellent analytical and problem-solving skills, with the ability to work under pressure and meet deadlines. They will also have strong communication and interpersonal skills, with the ability to collaborate effectively with colleagues and stakeholders.

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