
Hotel Sales Liaison Professional
1 week ago
Job Overview:
The Hotel Sales Liaison Specialist is responsible for coordinating hotel sales efforts, ensuring seamless communication with guests and providing exceptional customer service.
Key Responsibilities:
- Respond to all guest inquiries within 24 hours.
- Analyze sales data to identify trends and opportunities.
- Develop and implement sales strategies to meet or exceed targets.
- Collaborate with the Reservations Manager to ensure accurate information is provided to guests.
- Monitor and follow up on no-shows, traces, missing correspondence, and car retrievals.
- Enter bookings into the property management system (PMS) daily and print reports as required.
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