Point of Sale Support Expert
2 weeks ago
The role of Technical Operations Specialist is a vital one, ensuring the smooth operation of Point of Sale (POS) systems and related services. This position requires strong technical skills, excellent communication abilities, and a collaborative mindset.
The ideal candidate will possess a diploma or certification in Information Technology or Computer Science, with 1-2 years of experience in a technical support role within a POS-related environment. Familiarity with POS systems, EDC terminals, and other related systems is essential. Proficiency in troubleshooting hardware and software issues, as well as excellent communication and interpersonal skills, are also crucial for success in this role.
Responsibilities:- Provide technical support for POS hardware, software, and network.
- Install, configure, and deploy POS hardware, software, and equipment.
- Collaborate with vendors and internal teams to resolve technical issues.
- Maintain documentation, system logs, and knowledge bases.
- Train and support end-users on POS systems, tools, and best practices.
- Diploma/Certification in Information Technology, Computer Science, or related field.
- Proven 1-2 years of experience in a technical support role in a POS-related environment.
- Familiar with POS systems, EDC terminals, and other related systems.
- Proficiency in troubleshooting hardware and software issues.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage multiple priorities.
This role offers attractive career opportunities for passionate and driven individuals seeking a rewarding job in a dynamic environment. A supportive and inclusive work culture fosters open communication and collaboration. Ongoing training and development opportunities help you grow professionally and personally. Competitive compensation and benefits package tailored to your needs.
Why Choose Us:Be part of a successful and innovative team shaping the future of our industry. Contribute to exciting projects and initiatives that make a real difference. Enjoy a collaborative and supportive work environment that values your skills and contributions. Take ownership of your career and grow with a company that recognizes and rewards talent. Discover new challenges and opportunities for personal and professional growth.
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