Help Desk Coordinator

3 weeks ago


Singapore MINDFLEX EDUCATION PTE. LTD. Full time

MindFlex Education Pte Ltd is a leading education agency in Singapore, seeking an experienced Help Desk Coordinator to join our team.

About the Role

As a Help Desk Coordinator, you will be responsible for handling day-to-day business operations, attending to interested clients, and providing administrative support. You will also be required to assist clients in shortlisting and recommending suitable tutor profiles based on their criteria, coordinate and arrange 1st tuition lessons for both clients and tutors, and follow up with necessary administrative support and after-sales service.

Job Requirements

We are looking for a friendly, passionate, and energetic team player who is organized and has good administrative skills. The ideal candidate should have a strong work ethic, decent typing speed and computer skills, polite, patient, and good customer services skills, and be able to commit for a minimum of 1 year.

Working Arrangements

The selected candidate will work on a rotational shift schedule, covering 4 weekdays and 1 weekend or 3 weekdays and 2 weekends. The working hours will be from 9:00 am to 6:30 pm, with no overtime and no bring-work-home culture.

Why Choose Us

MindFlex Education Pte Ltd offers a fun working environment with a warm company culture, casual working attire, relaxed setting, and spacious office with modern and fun entertainment facilities. We also offer company meals, outings, events, and bonding activities, as well as full leave benefits, career progression, and low staff turnover rate.

What We Offer

In return for your hard work and dedication, we offer a competitive salary structured towards helping employees grow with the company. The salary range is $2,700-$4,300 per month, inclusive of team incentives. We also provide clear salary progression, annual salary review, and management positions available for candidates identified with leadership potential.



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