Help Desk Specialist
3 weeks ago
ONE SMART ENGINEERING PTE. LTD. is seeking a Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to users, troubleshooting and resolving IT-related issues, and ensuring that all systems and infrastructure are running smoothly.
About the Role
We are looking for an individual who possesses excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. The successful candidate will have a strong understanding of IT systems, hardware, and software, as well as experience in troubleshooting and resolving technical issues.
Key Responsibilities
* Provide technical support to users via phone, email, or in-person
* Troubleshoot and resolve IT-related issues, including system, hardware, and software problems
* Install, configure, and maintain IT systems, including servers, networks, and other infrastructure
* Assist users with common IT tasks, such as setting up printers, installing software, and connecting to networks
* Update company website content
Requirements
* Possess at least a GCE "O" / "A" levels or Polytechnic Diploma in any field
* No work experience required
* Required Skill(s): Microsoft Office
* Preferably entry level specialized in Clerical / Administrative Support or equivalent
* Good Command of English, Ownership of Tasks
* Friendly and Pleasant Personality
Benefits
We offer a competitive salary package, including a base salary of $45,000 per annum, and opportunities for professional growth and development. We also provide a supportive and dynamic work environment, with a focus on teamwork and collaboration.
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