Elder Care Operations Strategist

4 weeks ago


Singapore BLUEATRIA ASSISTED LIVING PTE. LTD. Full time

Job Summary

BLUEATRIA ASSISTED LIVING PTE. LTD.

We are seeking an experienced Senior Manager to drive operational performance and business growth in our elder care facilities. As a key member of our leadership team, you will develop strategic plans, optimize processes, and oversee workforce development to ensure exceptional care for our residents.

Responsibilities

  1. Operational Strategy & Process Optimization:
  • Develop scalable frameworks to support multi-site facility management.
  • Conduct performance audits to identify areas for improvement and develop strategies to increase efficiency and service quality.
  • Implement best practices and streamline workflows across key operational areas.
Recruitment & Workforce Expansion:
  • Collaborate with senior leadership to identify talent needs and recruit skilled professionals.
  • Develop structured recruitment processes, including onboarding and training programs.
  • Foster relationships with external partners, recruitment agencies, and universities.
Outsourcing & Productivity Management:
  • Evaluate areas where operational tasks can be outsourced to enhance productivity and reduce costs.
  • Develop partnerships with third-party vendors to support non-core activities.
  • Ensure outsourced services meet Blue Atria's standards and integrate seamlessly into daily operations.
Resident Engagement & Care Quality:
  • Oversee the design and implementation of resident engagement programs that enhance physical, cognitive, and social well-being.
  • Collaborate with caregivers to continuously improve care delivery and monitor resident satisfaction through feedback mechanisms.
Technology Integration & Innovation:
  • Lead the adoption of digital tools and technology solutions, including IoT devices, data analytics platforms, and workflow automation systems.
  • Ensure successful technology implementation by providing training and support to staff.
  • Use data-driven insights to monitor key performance metrics and drive continuous improvement across operations.

Requirements

  • Bachelor's degree in Business Administration, Operations Management, Healthcare Management, or a related field.
  • 5+ years of experience in operations management, preferably within the healthcare, eldercare, or hospitality sectors.
  • Proven experience in recruitment and workforce development, with a track record of building high-performing teams.
  • Strong understanding of supply chain management and stakeholder management.
  • Experience with technology implementation and process improvement initiatives.

What We Offer

We offer a competitive salary of SGD 120,000 - 150,000 per annum, depending on experience, plus benefits and opportunities for professional growth and development.



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