Elder Care Operations Strategist
4 weeks ago
Job Summary
BLUEATRIA ASSISTED LIVING PTE. LTD.
We are seeking an experienced Senior Manager to drive operational performance and business growth in our elder care facilities. As a key member of our leadership team, you will develop strategic plans, optimize processes, and oversee workforce development to ensure exceptional care for our residents.
Responsibilities
- Operational Strategy & Process Optimization:
- Develop scalable frameworks to support multi-site facility management.
- Conduct performance audits to identify areas for improvement and develop strategies to increase efficiency and service quality.
- Implement best practices and streamline workflows across key operational areas.
- Collaborate with senior leadership to identify talent needs and recruit skilled professionals.
- Develop structured recruitment processes, including onboarding and training programs.
- Foster relationships with external partners, recruitment agencies, and universities.
- Evaluate areas where operational tasks can be outsourced to enhance productivity and reduce costs.
- Develop partnerships with third-party vendors to support non-core activities.
- Ensure outsourced services meet Blue Atria's standards and integrate seamlessly into daily operations.
- Oversee the design and implementation of resident engagement programs that enhance physical, cognitive, and social well-being.
- Collaborate with caregivers to continuously improve care delivery and monitor resident satisfaction through feedback mechanisms.
- Lead the adoption of digital tools and technology solutions, including IoT devices, data analytics platforms, and workflow automation systems.
- Ensure successful technology implementation by providing training and support to staff.
- Use data-driven insights to monitor key performance metrics and drive continuous improvement across operations.
Requirements
- Bachelor's degree in Business Administration, Operations Management, Healthcare Management, or a related field.
- 5+ years of experience in operations management, preferably within the healthcare, eldercare, or hospitality sectors.
- Proven experience in recruitment and workforce development, with a track record of building high-performing teams.
- Strong understanding of supply chain management and stakeholder management.
- Experience with technology implementation and process improvement initiatives.
What We Offer
We offer a competitive salary of SGD 120,000 - 150,000 per annum, depending on experience, plus benefits and opportunities for professional growth and development.
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