Indoor Sales Professional

3 weeks ago


Singapore NPE PRINT COMMUNICATIONS PTE. LTD. Full time
Role and Responsibilities:

NPE Print Communications PTE. LTD. is seeking a skilled Indoor Sales Executive to coordinate between production and customer requirements, providing administrative assistance to the Sales Department to ensure smooth day-to-day operations.

Main Responsibilities:

  • Manage a large number of incoming enquiries on e-commerce platforms, social media channels, and phone calls, ensuring prompt and thorough issue resolution.
  • Process digital sales orders on e-commerce platforms and social media channels.
  • Identify and assess customers' requirements and needs.
  • Keep records of all customer interactions.
  • Enhance customers' experience on social media platforms.
  • Communicate with IT, sales, and operation departments to fulfill orders.
  • Assist in research, implementation, and coordination of online sales and marketing strategies and ad campaigns.
  • Provide copywriting for online sales and marketing strategies and ad campaigns.
  • Assist in inventory management and stock replenishment, maintaining data visibility for all stakeholders.
  • Provide administrative and operational support.

Requirements:

To be successful in this role, you will need:

  • At least a min 'O' level or similar and relevant experience, with previous F&B sales experience an added advantage.
  • Positive customer service orientation.
  • Good communication and interpersonal skills.
  • Pleasant personality.
  • Proactive, team player, and sales-oriented.
  • Positive attitude, hardworking, and willing to learn.


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