Indoor Sales Professional
3 weeks ago
NPE Print Communications PTE. LTD. is seeking a skilled Indoor Sales Executive to coordinate between production and customer requirements, providing administrative assistance to the Sales Department to ensure smooth day-to-day operations.
Main Responsibilities:
- Manage a large number of incoming enquiries on e-commerce platforms, social media channels, and phone calls, ensuring prompt and thorough issue resolution.
- Process digital sales orders on e-commerce platforms and social media channels.
- Identify and assess customers' requirements and needs.
- Keep records of all customer interactions.
- Enhance customers' experience on social media platforms.
- Communicate with IT, sales, and operation departments to fulfill orders.
- Assist in research, implementation, and coordination of online sales and marketing strategies and ad campaigns.
- Provide copywriting for online sales and marketing strategies and ad campaigns.
- Assist in inventory management and stock replenishment, maintaining data visibility for all stakeholders.
- Provide administrative and operational support.
Requirements:
To be successful in this role, you will need:
- At least a min 'O' level or similar and relevant experience, with previous F&B sales experience an added advantage.
- Positive customer service orientation.
- Good communication and interpersonal skills.
- Pleasant personality.
- Proactive, team player, and sales-oriented.
- Positive attitude, hardworking, and willing to learn.
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