Indoor Sales Executive
6 months ago
Sales Responsibilities:
· Processing of sales orders, delivery orders, and invoice.
· Communicate and coordinate efficiently with colleagues.
· Provide feedback on the efficiency of the customer service process.
· Ensure customer satisfaction and provide professional sales support.
· Answer all product-related questions in a polite manner and addressing queries promptly.
· Communicate efficiently with customers through various channels.
· Support the development of new and existing products.
· Bookkeeping of customers’ transactions, complaints and all necessary records.
· Maintain a positive, empathetic and professional attitude at all times.
· Other duties as assigned by management.
Telemarketing Responsibilities:
· Procuring new clients through direct contact and word-of-mouth.
· Attending networking activities to research and connect with prospective clients if required
· Maintaining meaningful relationships with existing clients to ensure that they are retained.
· Suggesting upgrades or added services that may be of interest to clients.
· Crafting business proposals and contracts to draw in more revenue from clients.
Requirements:
· Min. O levels and above
· Ability to handle customers amicably and maintain professional customer service skills
· Excellent oral and written communication skills
· Meticulous and detail-oriented
· Proficient in MS Office application such as Word, Excel
· Initiative and commitment to complete assigned task
· Possess proactiveness and willingness to learn
Tell employers what skills you have
Customer Service Skills
Forecasting
Sales
Presenter
Telemarketing
Selling
MS Office
B2B
Networking
Bookkeeping
Excel
Customer Satisfaction
Customer Service
Shipping
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