IT Support Specialist for Maritime Operations
1 week ago
As an IT Support Specialist for Maritime Operations at Direct Search Asia PTE. LTD., you will play a crucial role in ensuring the smooth operation of our vessel's IT systems. Your primary responsibility will be to provide exceptional technical support, ensuring the stability and availability of our equipment, services, and satellite communications.
About Us
Direct Search Asia PTE. LTD. is a leading organization in the maritime industry, dedicated to delivering high-quality services to our clients. We are committed to excellence and strive to create a positive work environment for our employees.
Salary Estimate
The estimated salary for this position ranges from SGD $6,000 to SGD $8,500 per month, depending on your qualifications and experience.
Key Responsibilities
* Collaborate with internal and external ICT providers/vendors to manage and support vessel IT systems effectively.
* Address and resolve vessel IT operational issues proactively while sharing technical expertise in broader vessel IT projects.
* Ensure the stability and availability of vessel IT equipment, services, and satellite communications to maintain business continuity.
* Deliver IT support and ensure quality service across all vessels.
* Conduct thorough assessments of systems, applications, and processes to identify cybersecurity risks and control gaps under the guidance of the Fleet IT Manager.
* Implement updated cybersecurity methods and policies as advised by the Fleet IT Manager.
* Install, test, maintain, and support onboard hardware and software applications.
* Manage fleet databases by updating and maintaining relevant documentation and system logs to ensure accuracy and currency.
Requirements
* Diploma in Computer Science/Engineering, Electrical or Electronics and Communication Engineering, or a related field.
* Proficiency in networking and experience with firewall and managed switch configuration.
* Familiarity with Windows Server Administration, VMware, and virtualization implementation.
* Strong analytical skills with attention to detail, delivering high-quality results within deadlines.
* Excellent problem-solving abilities, backed by sound reasoning and judgment.
* Clear and confident verbal and written communication skills to establish credibility and demonstrate expertise.
* Willingness to work extended hours and travel as needed.
Tell Employers What Skills You Have
Analytical Skills
Currency
Hardware
Business Continuity
VMware
Windows Server Administration
Attention to Detail
Networking
VSAT
Application Management
Satellite
Databases
Virtualization
Incident Management
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